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  Customer Service Fashion Industry
 
     
Posted Date:10/04/2019
    Job Number: J0000903

 Position:                     Sales  & Design Co ordinator

Location:                      Auckland

Processing all Orders

Inputting orders

Creating Buy-in, branding, alterations, typing PO’s etc

Invoicing orders

Tracking orders and updating customers with progress, including enquiries made online

Updating orders with tracking numbers on volusion site 

Buy-In PO’s

Sending PO’s to suppliers

Tracking orders

Assisting reps to find specific items

Checking off all supplier invoices

Keeping supplier catalogues and price lists updated 

Processing Repeat orders for corporate customers 

Processing  Sales Representatives Orders (Marine)

Inputting customers into Netsuite

Inputting orders

Creating Buy-in, branding, alterations, taping PO’s etc

Invoicing orders

Tracking sales orders and updating reps with progress

Back up while reps away

 

Corporate Sales

Support Corporate Sales Manager as required. Contact the customer as requested by sales manager

Manage corporate stock levels and reorder stock when require 

Support marine reps with storyboard enquire 

Website

Update with new items

Update with new news

Drive sales with initiatives 

FedEx

Creating all shipping docs

Following up any delays with FedEx                                                   

 

Register with us today and apply online!! www.apparelhr.com

Like us on Facebook! https://www.facebook.com/apparelhr

 

For more information about this great opportunity,

Please contact Julie Malone on

09 368 1300 / 021 1560 111

Or email fashion@apparelhr.co.nz to find out more!!

 

     
     
  Others
 
     
Posted Date:15/04/2019
    Job Number: J0000887

Position:                       Branding Coordinator

Location:                      Auckland 

Manage the company external Branding application processes to meet on time deliveries, and ensure branding meets with the Customer specs.

Responsibility:

Arrange the setup of all screen printing and embroidery logos for approval.

Ensure logos are correct to specs and signed off.

Working closely with suppliers to determine best method of application.

Process all purchase orders and ensuring all details are correct.

Ensure placement and quality of branding is correct.

Scheduling all orders for delivery on time.

Liaise directly with suppliers – screen printers, embroiderers and local CMT.

Collate all orders being processed and ensure that all garments/quantities/sizes and colours are correct to purchase orders.

Liaise with sales reps directly with regards to all branding queries.

Work alongside warehouse staff to ensure orders are despatched on time.

Help with packing when required in the warehouse.

Deliver urgent orders to suppliers when required. 

Coordinate with Local / Offshore Production for any orders in manufacture that require branding.

Monitor and update branding logo library.

Monitor and update the branding schedule.

Maintenance of all paper based and computer files relating to orders.

All documentation and communication to be clear and concise.

Requires full drivers licence.

 

Skills Required:

Advanced computer skills with an emphasis on Excel.

Ability to maintain the coordination of multiple purchase orders at one time. (60 -100).

 

Personal Skills:

High energy.

Fast learning ability.

Highly organised.

 

Our confidentiality is guaranteed!

Register with us today and apply online!! www.apparelhr.com

Like us on Facebook! https://www.facebook.com/apparelhr

 

For more information about this great opportunity,

Please contact Julie Malone on

09 368 1300 / 021 1560 111

Or email fashion@apparelhr.co.nz to find out more!!

     
     
  Account Manager
 
     
Posted Date:04/04/2019
    Job Number: J0000926

 

Purpose

To lead the relationship with key customers – partnering with the customer to understand their business strategy, innovate and grow sales.

Role summary

Responsible for the achievement of budgeted sales and margin contribution for allocated International customers.

Build outstanding relationships with allocated customers, acting as the key interface between the customer and company.    

Contribute and influence the development of the product range for allocated customers that fit within the company’s Top 20 strategic focus.

Assist with marketing activities; implementing marketing initiatives as required.

Plan and implement product and customer development strategies effectively and efficiently.

 

Relationships

Direct Reports: Sales Co-ordinators & Sales Executive (shared)

Internal:  Operations Manager, Sales Team, Innovation Team, Planning Team, Finance Team

External: Customers, and supply chain partners

 

Accountability

Account Management

 

Work collaboratively with key customers to build strategic account plans to enable growth

Manage the level of activities for each key customer ensuring we have a balanced commercial and customer relevant approach

Administer and document price lists, special pricing, trading terms, credit limits and customer meeting minutes

Efficient management of all aspects of nominated key accounts, including:

Accurate and timely forecasting

Effective inventory management

Raw material planning management to meet required deliveries

Sales order information

Pricing and margin management

QC reporting

Innovation projects

Development and management of timelines and critical path schedules

Customer compliance requirements

 

Marketing and Business Development

Gain understanding of customer requirements and positioning in the market place

Identification of segment opportunities and pricing strategies

Development and Implementation of marketing initiatives

Introduction of new high potential customer accounts as appropriate to increase sales volume and revenue

Monitor, analyse and report on market conditions and competitive behaviour

Contribute to tradeshow activities ensuring all costs are within budget and customer meetings are focussed and delivering value

 

Innovation

 

Contribute to the Innovation process for your key accounts in line with  top 20 customer focus, ensuring we develop commercial solutions while meeting the customer brief

Manage the briefing process for key customer requirements, understanding product specifications and price points and ensuring the brief to the NPD team is clear and concise

Attending key customer meetings presenting new products, with support from Product Development staff

 

Process Improvement

 

Adopt a mind-set of continuous improvement in all areas of responsibility, inspiring team members to do the same

Identify opportunities to improve speed and accuracy of information delivery to customers and their contractors

 

Relationship Management

 

Develop effective and collaborative relationships with both customers and contractors ensuring a high level of professionalism at all times

Foster outstanding internal relationships with all areas of the business promoting a culture of teamwork and collaboration at all levels

Coach Sales Co-ordinators on your team, helping them to develop while exceeding customer expectations

 

Leadership

 

Improvise and work effectively in an unstructured environment

Results driven, team player

Ability to make sound business decisions with minimal supervision

Think both strategically and tactically against business objectives

Influence various levels of management while optimising collaboration

Analyse and process large amounts of data from multiple sources

Ensure the team are equipped with the skills needed to support the operational and commercial process.

 

Our confidentiality is guaranteed!

 

Register with us today and apply online!! www.apparelhr.com

 

 

Like us on Facebook! https://www.facebook.com/apparelhr

 

 

For more information about this great opportunity,

Please contact Julie Malone on

09 368 1300 / 021 1560 111

Or email fashion@apparelhr.co.nz to find out more!

 

     
     
     
Posted Date:07/02/2019
    Job Number: J0000919

Our client  is in growth mode and looking for a new Warehouse Assistant to join the team.        

The roles main function is to ensure the quality of inwards and outwards goods/ manage warehouse operations and logistics to ensure the highest possible quality of goods and customer service delivery.

 

Key responsibilities & outcomes

Warehouse Operations

         Assist with Pickup orders. 

         Faulty Stock - Liaise with customer service resolving delivery issues.

         Manage rework.

         Account for all goods including branch transfers received ensuring that it matches the order that was raised.

         Assist with stock control and random spot checks on stock as required.

         Perform cycle counts as required.

         Operate a forklift as required to move stock to ensure easy access for stock being dispatched.

         Assist in despatch with help from staff.

         Assist in organising the warehouse to make sure there is space for everything.

         Unload and load all trucks (fork hoist certified).

         Ensure the warehouse and car park tidy and clean.

 

Customer Care

         Provide excellent customer service to customers who come in for pick-up of goods or drop off of faulty goods by dealing with their query in a friendly and timely manner.

         Provide accurate information to the customers on where they need to go if returning goods

         Develop and establish strong relationships with new and existing customers.

 

Maintain Warehouse procedures, processes, systems

         Ensure that all goods are accounted for and any discrepancies in orders are logged and reported.

         Log all incoming and dispatched goods into software system.

         Ensure to print correct and clear labels for all stock. 

         Assist in keeping the warehouse tidy and ensure a clear pathway at all times.

         Maintain and update all warehouse documentation in accordance with company policy.

  

Relationships

Internal:

         Work closely with the customer service team to arrange pickups by customers.

         Report any issues with inwards or outwards goods to customer service team so clients can be notified.

         Keep the internal email accounts maintained and actioned.

         Allocate or flag emails that are for the different warehouse teams (bulk warehouse).

         Action any relatable emails so the team knows that the issue has been closed.

         Liaise with appropriate departments for any issues that are raised with goods on inspection of delivery.                    

         Assist internal staff with any product samples that need to be put together.

 

External:

         Serve any customers that come into the warehouse for pick-ups/drop offs.

         Coordinate with different freight providers to ensure delivery times are met.

         Ensure that freight providers are contacted regarding the dispatch of goods .

 

Health and Safety

 

         Conduct daily checks of the warehouse to ensure that health and safety standards are met.

         Report on safety issues & performances in a timely manner, and propose solutions. 

         Using company guidelines relating to manual handling when dealing with stock.

         Ensure that operations are carried out in accordance with legal, Site and Corporate H&S Guidelines .

         Show personal responsibility in safety by following safety standards at all times.

         Work co-operatively with the team and Health and Safety Officer.

 

Person Specification

Experience

         Strong background in warehouse procedures. 

         Proven experience with stock control and stock management.

         A forklift licence is necessary for this role. 

         Experience in warehouse administration and using different software systems.

         The ability to communicate with different departments effectively.

 

Personal Attributes

         Physically fit with the ability to lift heavy stock.

         The ability to project what products need to be moved to create room for new deliveries.

         Excellent communication skills. 

         The ability to put theory into practice when dealing with heavy lifting.

         Personable & approachable with customers and clients.

         Able to work on own initiative in the warehouse and identify what needs to be done.

         Good at collaborating with different departments in the company as required.

 

 Our confidentiality is guaranteed!

 

Register with us today and apply online!! www.apparelhr.com

For more information about this great opportunity,

Please contact Julie Malone on

09 368 1300 / 021 1560 111

Or email apparel@apparelhr.com to find out more!!

 

     
     
  Machinist
 
     
Posted Date:10/04/2019
    Job Number: J0000765

Position                   Dress Maker : 2 positions available 

Location:                   Auckland

Our client is a high-end bridal store with a new, state of the art workroom located in central Parnell. They are looking for experienced Dress Makers to join their team. The successful candidates must be familiar with all aspects of garment construction and machining to a high standard.  

 Key Responsibilities:

 

             Full garment construction.

             Required volume of garments in a timely manner to the required standard.

             Plain sewing.

             Overlocking.

 Skills, Experience and Attributes Required:

 

             Proven garment construction and machining skills to a very high standard.

             Experience in working with fine fabrics, lace and trimmings would be adventageous.

 

If you are adept in fine sewing and are a reliable team player looking for a new opportunity to display your skills, send us your CV now!

 

Our confidentiality is guaranteed!

Register with us today and apply online!! www.apparelhr.com

Like us on Facebook! https://www.facebook.com/apparelhr

 

For more information about this great opportunity,

Please contact Julie Malone on

09 368 1300 / 021 1560 111

 

Or email fashion@apparelhr.co.nz to find out more!

 

 

 

     
     
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