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Posted Date: 27/06/2017

Position:                       Visual Merchandiser

Location:                      Auckland

Our clients are passionate and committed to the careers of their team members, and due to an exciting internal promotion, they have a great opportunity for an experienced fast fashion VM Merchandiser.  This role doesn’t come up very often and is always in high demand!

What’s the role about?

This is a crucial role and one that adds value to the business on a daily basis. 
Your day is full-on, varied and priorities can change in an instant.  One of the key challenges of this role is to work at pace with accuracy.

Your week will be split up between time in the office completing admin tasks (e.g. day to day maintenance of promotions, accurate commercial reporting); providing quick and efficient support to the VM team, and the rest of the week you’ll be in-store carrying out visual merchandising duties.

What we are looking for?

In addition to fast fashion visual merchandising experience, our clients are looking for a person who is confident, has an outstanding ‘will do ‘attitude, where nothing is a problem, just gets on with things and thrives in an ever-changing environment! That’s why possessing a natural ability to manage changing environments and situations with ease, resilience and exceptional time management is key.
As a key function within the VM team you’ll need excellent written communication, be highly organised and know how to juggle multiple tasks.

Excellent skills with Microsoft Office: Excel, Power Point, Outlook, Word are essential.

This position isn’t for the faint of heart – you must deliver at pace and to a high standard of detail.  VM experience in a Womenswear fashion retailer preferred.

Key Responsibilities:

Administration and Support 

  • Set up in store promotions and monitor functionality and ensure these are always up to date.
  • Assist with the implementation of seasonal remixes/concept based on season direction and trends.
  • Assist with weekly in store merchandising set ups.
  • Update the promotional calendar weekly in preparation for Monday sales meetings.
  • Update Windows, Tables and Rounds report in preparation for Monday sales meetings.
  • Maintain and print out bi-weekly tables and rounds reports.
  • Create and manage the Daily Memo and communications to store.
  • Review daily list and advise VM Manager as required.
  • Liaise with Merch team to ensure samples are available for instore setups and returned to the wardrobe as required.  

Positional Placement & Trading 

  • Extend and elevate the brand experience through store set-up and creative installations.
  • Positional placement is key - ensure top sellers and top GP performers have priority placement and ensure floor plans reflect this.
  • Understand the key trading elements and key product drivers for each store and adapt appropriately to maximise performance.
  • Ensure bespoke positional placement tailored to each store.
  • Adhere to Key apparatus placements and product placement as set each week.  

Window Implementation support 

  • Assist in the development of window to meet required deadlines.
  • Create and manage Window Planners to ensure clarity of message and cohesive execution across all stores.
  • Ensure all windows meet company standard in regards to brand, finish and competitive advantage.
  • Ensure guidelines are followed in regards to promotional visibility, product visibility and clarity of message. 

Stock Control 

  • Email bi-weekly top ups to DC.
  • Coordinate stock movements when necessary in a timely manner.
  • Ensure stock levels, size breaks and promos are at the correct levels for the level of store to ensure maximum trade opportunities. 

Visual & Creative Excellence 

  • Ensure stores are merchandised in accordance with  merchandising policies.
  • Ensure the implementation of directions contained in merchandising memos, set-up documents and promotions conducted in stores.
  • Provide regular feedback to the National Visual Merchandising Manager regarding the merchandising standards, housekeeping and compliance level in-store.  

Visual Merchandising 

  • Be fully involved in every major remix as part of the merchandising team.
  • Write up all remixes in a timely and accurate manner.
  • Understand current stock, best sellers, volume drivers and key product for the season.
  • Ensure markdown setups are completed, sales setups are to standards and suggest markdowns where required.
  • If stores need to contact you, you need to be contactable. Work with urgency to solve any issues and escalate any issues you can’t resolve yourself to your Manager.
  • Ensure all deadlines are met with accuracy in keeping with the brand.
  • Support stores to complete merchandising as required, correcting any related issues and refreshing  product offer.
  • Assist stores with season change-overs, merchandising, new stores refits and store relocations.
  • Provide VM assistance and guidance via email and phone for remote stores.
  • Work with the Store Manager to actively coach and support them while assessing their skills.
  • Ensure excellent organisation and time management and multi-tasking, e.g. creation of critical paths for floor moves, seasonal set ups and windows.  

Store Support 

  • Using structured floor walks with the in-store teams and support functions, you are able to brainstorm ideas, critique all visual proposition, and generate action plans to maximise sales.
  • Support the store management team in delivering KPI’s including Sales, Stock loss, Costs and markdown by driving the highest results at every opportunity.
  • Identify visual opportunities in-store, and propose and implement visual solutions in both long & short term – seeking feedback and sign off from head office.
  • Support stores with their service requirements whenever needed. Customer is king and must remain the number one priority.
  • Work closely with the Regional Retail Manager to provide feedback on V.M standards in-store.
  • Co-ordinate workload to VM Manager with deadlines and key criteria.
  • Attend new store openings when required, supporting the national V.M team throughout the set-up process. 

Customer Service 

  • The customer must always be front of mind – when in store it’s important to engage with the customer even when completing VM actions.
  • Promote an exceptional customer experience culture.
  • Ongoing monitoring of customer service levels with immediate response when required.  

Competitor & Market Activity 

  • Ensure up to date knowledge of competitor and market activity, and use this knowledge to challenge the Visual Merchandising offer in-store. 

Health & Safety 

  • Adhere to all Health and Safety policies and procedures.
  • Ensure continual Health & Safety education.
  • Proactively identify and mitigate risks.
  • Reports any incidences.  


  • Be available on Boxing Day for Retail - to ensure we lead hand-in hand with the Retail team on the busiest day of the year.
  • Always look for continuous improvement opportunities in all aspects of the department.



Our confidentiality is guaranteed!


Register with us today and apply online!!

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For more information about this great opportunity,

Please contact Julie Malone on

09 368 1300 / 021 1560 111

Or email to find out more!!